Our customer support team is here to assist you

Please reach out to us via email at support@pureprofile.com, and we’ll be in touch.

Please ensure you include the following details with your query to help us identify your account and fully understand your query, allowing us to assist you in the best way possible:

1. Full name
2. Email address you registered with
3. Subject of your query (e.g., Survey issue, password, technical issue, redemption, referral, etc.)
4. Include any screenshots, error logs, images, or other files to assist us in solving your issue.